7-day money-back guarantee
If the service does not work on your device and our support team cannot fix it, you can ask for a full refund within 7 days of purchase. Write to support@vitrostick.com with your order number.
How refunds are paid
Refunds go back to the original payment method in Canadian dollars. Depending on the payment provider, it can take 5 to 10 business days to appear.
When a refund does not apply
After 7 days, or when the account has been used heavily or shared beyond the number of screens purchased.